Why Pursue Business Excellence?

Process improvement is the means by which world leading companies ensure that excellence is achieved and success maintained. Continuous improvement is the norm and an organisation that doesn't improve at a rate better than its competitors will not survive in the long term.

Thornley Group provide services that cater for the small, medium and large enterprise. Whether you are a service organisation or a manufacturing organisation, we can provide consultancy and training that will drive your business performance forward.

With offices in New Zealand and Australia, Thornley Group are able to offer a wide range of business consultancy services. From strategy and policy deployment to the detailed resolution of day-to-day operational issues, we have the expertise and experience to assist. We can provide hands-on help or offer advice from a knowledge-base gained from working with a large number of companies world-wide.

Our consultants have world-class experience working at senior management level in multinational organisations ranging from the automotive industry to seafood. With expertise in lean services,lean manufacturing, six-sigma and a range of other business excellence approaches, our team will ensure that your organisation achieves its potential. Thornley Group has the capability to rapidly get to the issues and offer creative solutions.

Our ‘Integrated Excellence’ approach combines Strategy, Management Systems, Lean and Six Sigma to drive business forward. We can provide training and assessment packages which lead to nationally recognised Lean Six Sigma certification. Thornley Group uses methods developed, proven and used by some of the world's most successful companies over many years to ensure sales performance, service delivery, customer satisfaction and profits are improved.

 

Lean

  • Lean Manufacturing and Lean Services consultancy and training
  • Reducing waste and cost of resources
  • Process improvement and design
  • Six Sigma and Process Improvement

Six-Sigma Deployment Consultancy

  • Certified Six-Sigma Black Belt, Green Belt and Yellow Belt training to National Standards
  • Project management and Delivery
  • Mentoring services
  • Master Black Belt and Black Belt services

Business Process Improvement

  • Statistics for Process Management
  • Analysing business data
  • Fact based decision making

Strategy and Policy Deployment

  • Establishing the ‘Vital Few’
  • The Strategy and Policy Deployment Process
  • Quality Function Deployment
  • Methods and Documents
  • Management Information and Reporting